10 Volunteer __ can make mistakes, but they always have the potential to learn. D. traffic lights C. humans A. Nomal people B. criminals 2. Traffic jams often occur due to the lack of __ in busy areas. D. crime C. volunteer A. traflic lights B. chain 3. The teacher asked students to read the __ carefully before answering. D. detail B. passage C. criminal A. issue 4. She decided to __ to a quieter neighborhood after retiring. A. fix B. move away C. conclude D. volunteer 5. The company focused on ways to __ customer satisfaction A. believe B. pass C. improve D. infer 6. The study highlighted the __ risks of climate change. A. potential B. business C. medical D. the lack of 7. The detective was able to __ the motive of the suspect. A. infer B. fix C. believe D. clean-up 8. Volunteers worked hard to solve the __ of resources for the homeless. A. growth B. the lack C. business D. detail 9. A __ of events led to the discovery of the new vaccine. A. chain B. crime C. issue D. effect 10. The __ of healthcare facilities in remote areas is being discussed. A. passage B. crime C. potential D. issue 11. __ often engage in illegal activities for financial gain. A. Normal people B. Criminals C. volunteers D. humans

1. **C. humans** Humans, like volunteers, are capable of making mistakes but also have the capacity to learn from them.<br /><br />2. **A. traffic lights** The lack of effective traffic light systems contributes significantly to traffic jams in busy areas.<br /><br />3. **B. passage** A passage is a section of written text, which is what a teacher would likely ask students to read carefully before answering questions.<br /><br />4. **B. move away** Retiring often leads people to relocate to a quieter environment.<br /><br />5. **C. improve** Companies strive to enhance customer satisfaction.<br /><br />6. **A. potential** The study likely highlighted the possible or potential risks associated with climate change.<br /><br />7. **A. infer** A detective would deduce or infer the suspect's motive based on evidence.<br /><br />8. **B. the lack** The volunteers addressed the shortage or lack of resources for the homeless.<br /><br />9. **A. chain** A chain of events implies a sequence of occurrences leading to a particular outcome.<br /><br />10. **D. issue** The shortage or inadequacy of healthcare facilities is a significant problem or issue.<br /><br />11. **B. Criminals** Criminals are individuals who commit illegal acts.<br />