DMCA Compliance Policy
By D3 DIMENSION TECHNOLOGY PTE. LTD
Effective date: October 23, 2024
Updated date: October 23, 2024
DIRECTORY
This DMCA Compliance Policy ("Policy") outlines the procedures for addressing claims of copyright infringement in connection with the use of our mobile application (the "App") and web-based service (the “Web”). The App and the Web allows users to take snap shot, upload photos, and/or PDF files of questions for AI-generated answers. We respect the intellectual property rights of others and expect our users to do the same. In accordance with the Digital Millennium Copyright Act ("DMCA"), we will respond expeditiously to notices of alleged copyright infringement that comply with the DMCA and other applicable laws.
1.DMCA Notification of Claimed Infringement
If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement, please submit a DMCA notification to our Designated Copyright Agent , as outlined below. Your notification must include the following information:
Upon receiving a valid DMCA notification via email, we will acknowledge receipt and confirm acceptance of your request within five (5) business days. If your notification is submitted by mail, this acknowledgment may take up to ten (10) business days. We will inform you of the results of our investigation and our decision within 15 business days after you receive our confirmation of acceptance of your request.
If, due to the complexity or volume of your request, the investigation cannot be completed within the 15-business-day timeframe, we will provide an estimated completion date. In most cases, investigations are expected to be resolved without needing an extension.
If you disagree with our investigation and decision, you may submit additional evidence to support your claim within 30 calendar days. After this period, the investigation and decision will be considered final and closed, if no disagreement is received.
2.Designated Copyright Agent
Please send your DMCA notification to the following Designated Copyright Agent:
Designated Agent: D3 DIMENSION – Legal Dept
Mailing Address: 152 BEACH ROAD, #11-05, THE GATEWAY
SINGAPORE (189721)
Email Address: legal@questionai.com
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3.Counter-Notification Procedures
If you believe that your content was removed or disabled as a result of a mistake or misidentification, you may submit a counter-notification to our Designated Copyright Agent. Your counter-notification must include the following information:
4.Termination of Accounts
We reserve the right, in our sole discretion, to terminate accounts or access to the App and/or the Web of users who are repeat infringers or are repeatedly charged with copyright infringement.
5.Misrepresentation of Claims
Any person who knowingly materially misrepresents that content is infringing may be subject to liability. We reserve the right to seek damages, including costs and attorney's fees, from any person who submits a false claim of copyright infringement.
General Contact Information
If you have any questions regarding this DMCA Compliance Policy, please contact us at:
D3 DIMENSION TECHNOLOGY PTE. LTD.
152 BEACH ROAD #11-05 THE GATEWAY SINGAPORE (189721)