D)speed Q. 21: The controlling management function is largely a matter of __ A)resolving conflicts B) determining what needs to be done C) monitoring activities to see that tasks are accomplished C) thoroughness D) enforcing rules for employees Q. 22: Resolving a conflict would be considered to fall under which managerial function? A) controlling B)planning C) directing D)leading Q. 23: Which one of the following types of managers is responsible for making organization-wide decis establishing the plans and goals that affect the entire organization? A) team leader B) top manager C) department head D) project leader Q. 24: SWOT analysis identifies and analyzes an organization's __ . A) strengths, weaknesses, opportunities , and threats B) strategy for competing in the market C) human resource assets D) long-term goals Q. 25: Traditional organizational designs tend to be more mechanistic and include __ A) simple, complex, and divisional structures B) simple, functional, and dysfunctional structures C) functional, divisional, and vertical structures D) simple, functional, and divisional structures Q. 26: __ reflects the degree to which decision making is distributed throughout the hierarchy concentrated at the top. A) Centralization B) Span of control C) Concentration D) Decentralization Q. 27: Growth strategies include __ A) diversification, concentration,integration, stabilization B) vertical integration, horizontal integration,concentration, diversification C) vertical integration, horizontal integration,lateral integration,horizontal concentration D) integration, renewal, horizonta diversification, vertical diversification Q. 28: The more uncertain a situation is,the more __ plans must be. A) unspecific B) long term C) flexible D) short term Q. 29: A learning organization develops the capability to __ A) add new training programs to keep employees up to date B) accept the conventional wisdom of the industry C) continuously learn, adapt,and change D) attract new employees who have special knowledge Q. 30: The lengthy process by which a job is examined in detail in order to identify the skills, behaviors necessary to perform the job is known as a __ . A) job description B) job specification C) job definition D) job analysis Q. 31: In traditional goal setting, these individuals set goals. A) top managers B) middle and low-level managers