Ứng dụng 8 giá trị cốt lõi của Viettel trong quản lý nhân sự

Viettel, a leading telecommunications company in Vietnam, has established a strong foundation for its success through its eight core values: <strong style="font-weight: bold;">Loyalty, Dedication, Creativity, Discipline, Integrity, Professionalism, Teamwork, and Customer Focus</strong>. These values are not merely words on paper but are deeply ingrained in the company culture and serve as guiding principles for all aspects of its operations, including human resource management. This article explores how Viettel effectively leverages these core values to foster a high-performing and engaged workforce.

<h2 style="font-weight: bold; margin: 12px 0;">Loyalty: Building a Strong Foundation of Trust</h2>

Loyalty is the cornerstone of Viettel's human resource management strategy. The company fosters a sense of belonging and commitment among its employees by emphasizing loyalty to the organization, its mission, and its values. This loyalty is cultivated through various initiatives, such as employee recognition programs, career development opportunities, and a strong emphasis on team building. By prioritizing loyalty, Viettel ensures that its employees are dedicated to the company's success and are willing to go the extra mile to achieve its goals.

<h2 style="font-weight: bold; margin: 12px 0;">Dedication: Driving Passion and Commitment</h2>

Dedication is another crucial value that fuels Viettel's human resource management practices. The company encourages its employees to be passionate about their work and to strive for excellence in everything they do. This dedication is fostered through a culture of continuous learning and development, where employees are provided with opportunities to enhance their skills and knowledge. By promoting dedication, Viettel ensures that its employees are motivated and committed to delivering high-quality results.

<h2 style="font-weight: bold; margin: 12px 0;">Creativity: Fostering Innovation and Growth</h2>

Creativity is essential for Viettel's success in a rapidly evolving industry. The company encourages its employees to think outside the box and to come up with innovative solutions to challenges. This creativity is fostered through a culture of open communication and collaboration, where employees are encouraged to share their ideas and perspectives. By promoting creativity, Viettel ensures that its workforce is constantly innovating and adapting to the changing needs of the market.

<h2 style="font-weight: bold; margin: 12px 0;">Discipline: Ensuring Efficiency and Effectiveness</h2>

Discipline is a key value that underpins Viettel's human resource management practices. The company emphasizes the importance of following rules and procedures, adhering to deadlines, and maintaining a high standard of work. This discipline is fostered through clear performance expectations, regular performance reviews, and a culture of accountability. By promoting discipline, Viettel ensures that its employees are efficient, effective, and reliable in their work.

<h2 style="font-weight: bold; margin: 12px 0;">Integrity: Maintaining Ethical Standards</h2>

Integrity is a fundamental value that guides Viettel's human resource management practices. The company emphasizes the importance of honesty, fairness, and ethical behavior in all aspects of its operations. This integrity is fostered through a strong code of conduct, ethical training programs, and a culture of transparency and accountability. By promoting integrity, Viettel ensures that its employees are trustworthy and act with the highest ethical standards.

<h2 style="font-weight: bold; margin: 12px 0;">Professionalism: Delivering Excellence in Service</h2>

Professionalism is a key value that drives Viettel's human resource management practices. The company emphasizes the importance of delivering high-quality service to its customers and stakeholders. This professionalism is fostered through rigorous training programs, clear performance expectations, and a culture of continuous improvement. By promoting professionalism, Viettel ensures that its employees are competent, knowledgeable, and dedicated to providing exceptional service.

<h2 style="font-weight: bold; margin: 12px 0;">Teamwork: Collaborating for Success</h2>

Teamwork is a crucial value that underpins Viettel's human resource management practices. The company emphasizes the importance of collaboration and cooperation among its employees. This teamwork is fostered through a culture of open communication, shared goals, and a focus on collective success. By promoting teamwork, Viettel ensures that its employees are able to work effectively together to achieve common goals.

<h2 style="font-weight: bold; margin: 12px 0;">Customer Focus: Delivering Value and Satisfaction</h2>

Customer focus is a core value that guides Viettel's human resource management practices. The company emphasizes the importance of understanding and meeting the needs of its customers. This customer focus is fostered through a culture of customer service excellence, regular customer feedback surveys, and a commitment to continuous improvement. By promoting customer focus, Viettel ensures that its employees are dedicated to providing exceptional value and satisfaction to its customers.

Viettel's commitment to its eight core values has been instrumental in its success as a leading telecommunications company. By integrating these values into its human resource management practices, Viettel has created a culture of excellence, innovation, and customer focus. This culture has enabled the company to attract, retain, and develop a highly skilled and motivated workforce, which in turn has contributed to its sustained growth and success.