Listen and complete these phrases. Then listen again and practise saying the sentences. In this activity you will be graded on capitalization (lowercase and UPPERCASE). Example: j thinkjames isn't fun X IthinkJames isn't fun. Example: 1 00:00 o Can I have your name, please? 00:03 o 3 Hold square 00:04 o 5 I'm square she is in a meeting just now. 00:05 7 Could you ask her to call me square this afternoon, please? 00:00 2 Just one square , please. -00:04 4 I'd square to speak to Ms Allan. 00:03 6 Can I square a message? 00:04 8 Could you square me to the IT department, please?

Question

Listen and complete these phrases. Then listen again and practise saying the sentences. In this activity you will be graded on capitalization (lowercase and UPPERCASE). Example: j thinkjames isn't fun X IthinkJames isn't fun. Example: 1 00:00 o Can I have your name, please? 00:03 o 3 Hold square 00:04 o 5 I'm square she is in a meeting just now. 00:05 7 Could you ask her to call me square this afternoon, please? 00:00 2 Just one square , please. -00:04 4 I'd square to speak to Ms Allan. 00:03 6 Can I square a message? 00:04 8 Could you square me to the IT department, please?

Answer 1

Okay, let's go through the phrases and complete them. Remember, I'll only explain the correct answers, not all the options.1. Can I have your name, please?2. Just one moment, please.3. Hold, please.4. I'd like to speak to Ms Allan.5. I'm afraid she is in a meeting just now.6. Can I take a message?7. Could you ask her to call me this afternoon, please?8. Could you transfer me to the IT department, please?Now, let's practice saying the completed sentences.

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