For those new to the world of work,mastering the art of communication is key to having good workplace experiences later. As you enter a new environment, the most basic thing is learning how to (7) __ a conversation with your colleagues. You should show interest in their perspectives while maintaining professionalism. If something goes wrong or doesn't meet expectations don't hesitate to (8 ) __ a complaint respectfully when necessary. Equally important is knowing how to (9) __ an apology if a mistake occurs; owning up to errors demonstrates responsibility. Tokesolve disagreements, aim to (10) __ an agreement that satisfies all parties.When required, always (11) __ an explanation of your actions clearly. Lastly,(12) __ the initiative to communicate openly and proactively, helping you gain respect and trust while building strong relationships with your co-workers.